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Tow Truck Licensing – Public Information

Tow trucks that offer themselves for hire to the public within the Town of Caledon are governed by Town of Caledon By-law 2005-92. This by-law sets out requirements for the equipment carried on these vehicles, the behaviour of drivers attending the scene of an accident, and the rates drivers may charge for towing from a collision.  Tow Trucks licensed by the Town of Caledon will have a Town of Caledon Licence sticker in the back window of the truck and must have a current expiry date sticker. 

Towing Rates

A Tow company may only charge the following fees and shall not charge any other service fee except applicable federal and provincial taxes:

COLLISION TOW RATES

This fee covers the cost that will be incurred to have your car towed from the accident scene to a location of your choice. There should be no additional charge for mileage unless your vehicle is being towed AT YOUR REQUEST outside the Town of Caledon.

An owner and driver of a tow truck who offers to tow a passenger vehicle, light van or truck not exceeding 6000 pounds (3000 kg) in towing weight, shall charge:

$200.00

Where the vehicle to be towed is off the traveled portion of the roadway and off the shoulder, the owner and driver of a tow truck may charge an additional fee of:

$90.00

Where it is necessary to have a second tow truck to assist in removing the vehicle as determined by a police officer, the owner and driver of the tow truck may charge an additional fee of:

$90.00

A collision tow rate:

 

(a)    applies only when a disabled vehicle is towed as a result of a collision, and

(b)    does not apply when the vehicle is towed as a result of a mechanical failure, an impairment of a driver, a police seizure, a vehicle fire not involving a collision or other similar cause

(c)     The presence of a police officer at the scene of a tow does not define or classify the tow as a collision tow where collision tow rates may be charged.

OTHER TOW RATES

A maximum tow rate of $100.00 shall be charged where the tow of a vehicle is the result of mechanical failure, an impairment of a driver, a police seizure, a vehicle fire not involving a collision, or other similar cause.

In all other circumstances, the owner and driver of a tow truck shall charge only those fees in accordance with the schedule of rates filed with the Licensing Officer.

Tow truck drivers are licensed by the Town of Caledon, and are required to adhere to the provisions as set out in the Town’s by-law. Some of the responsibilities for tow truck drivers are:
-  take proper care of the vehicle and property entrusted to them for towing
-  comply with the reasonable instructions of the person hiring them
-  behave in a courteous manner
-  keep their vehicle clean and in good repair
-  present an itemized bill before demanding payment

Before towing your vehicle, the tow truck driver must fill out and have you sign a “Authorization to Tow” form. This form does not commit the vehicle owner to having any work done other than having the vehicle towed, and provides a written record as to your intended destination.

Complaints regarding the service received can be made by e-mail to:
info@caledon.ca  or in writing to:
Town of Caledon
Customer Service
6311 Old Church Road
Caledon, ON
L7C 1J6

 



 

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TOWN HALL
6311 Old Church Road, Caledon, Ontario  L7C 1J6
T  905.584.2272  |  1.888.CALEDON  |  F  905.584.4325