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Municipal Law Enforcement


The Municipal Law Enforcement Division investigates private and public property concerns, as well as municipally licensed and permitted businesses to ensure compliance with Town By-laws and legislation. This helps to maintain a high level of public safety, neighbourhood integrity and cleanliness, consumer protection and enjoyment in the community.

Municipal Law Enforcement Officers investigate many issues. Below are some of the most common:

Property Owners: Your Responsibilities

All property owners are required to ensure their properties comply with Town By-laws and ensure all buildings, structures and yards are kept clean, tidy and free of any garbage or waste. 


For more information, or to file a complaint, contact us during the following hours:

Monday through Friday (excluding holidays)
8:30 a.m. to 4:30 p.m.
905.584.2272 x. 3462

For animal related issues or concerns, please contact Animal Services at 905.857.5208 or toll-free 1.866.818.5493.

Complaints concerning loitering, trespassing, noise related to domestic disputes, vandalism, or other possible criminal activity should be directed to the Ontario Provincial Police - Caledon Detachment.

Please note that that Town does not investigate anonymous complaints.  

Please be prepared to provide the following information if you would like to file a complaint:

  • Full Name
  • Your Address
  • Your telephone number 
  • Address of the property you wish to lodge a complaint against

It is important to provide as much detail as possible regarding the violation (i.e. description of vehicle, animal or person involved in the incident, approximate window of time/date when the violation occurred, nature of the complaint, description of the event, etc.). Lack of information may result in delays in response time and resolution.

Protection of Personal Information

Complainant information is protected under the provisions of the Municipal Freedom of Information and Protection of Privacy Act on all active by-law related complaints.