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OPP Frequently Asked Questions 

Q: When should I call 9-1-1?

A: Seconds count in an emergency! Call 9-1-1 to stop a crime, report a fire, save a life or in any EMERGENCY situation whenever police, fire or ambulance assistance is required immediately. Do NOT call 9-1-1 to report a hydro outage, check weather or road conditions; obtain government information, for directory assistance or for information about school closings or to ask for directions. 911 can save your life and you can help save lives too! To report an incident that is not an emergency please call the OPP Communications Centre at 1-888-310-1122.

Q: What do I do if I come home to find my house has been broken into?

A: Do NOT enter your house if you suspect someone is still inside. Call 911 immediately and wait for the responding officers to arrive. If you have already entered your house and you are sure that nobody is inside call 1-888-310-1122 to report the incident.

While waiting for the officers to attend please do not touch anything that may have been touched by the suspect or suspects and attempt to compile an inventory of the items that were stolen including serial numbers, if available. This will greatly assist our officers with their investigation.

After the conclusion of the incident, and when you feel comfortable, it is a good idea to consider telling your neighbours about what happened in the hopes of preventing a future break-in in your neighbourhood.

Q: What do I do if I have been involved in a motor vehicle collision?

A: If you or someone else has been injured call 911 immediately in order to dispatch police, fire and ambulance personnel. If nobody is injured and your vehicle is drivable please move your vehicle to a place of safety such as a parking lot or side street and call 1-888-310-1122 to dispatch an officer.

Always consider your personal safety and exercise good judgment in order to prevent further risk of injury to yourself or anyone else.It is not recommended to simply exchange information with the other involved driver without contacting police.

This may cause problems in the future should your insurance company ask you for information that you did not obtain at the time of the accident.