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Lost and found pets

Lost and Found Pets

Pet Identification

Each year thousands of lost and abandoned pets are taken in by shelters and humane societies across North America. Some of these animals never make it home because they can’t be identified.

If you want to improve your pet’s chances of getting home fast and safe in case it were to go missing, ensure your pet is identified with both a personal ID tag and a microchip.

Personal ID Tags

If your pet does not have a personal identification tag we can help. The Caledon Animal Shelter sells personal ID tags that are engraved in minutes on site for a low cost of just $15.00.


As an added safety measure we strongly encourage dog and cat owners to get their pet’s microchipped as a means of permanent identification. Contact your veterinarian for details.

What is a microchip?

A microchip is a tiny chip, the size of a grain of rice that is permanently implanted in your pet to ensure that it can be identified quickly.

Each chip has a unique identification number that links your pet to your details so that you can get it home faster if it were to ever go missing.

The chip is powered by a scanner which sends a signal to the chip and receives the unique identification number stored on it.

When a vet, shelter or humane society finds a lost or missing pet, they use the scanner to read your pet's chip.

They contact the Lost Pet Recovery Service with the number from the chip. We then contact you and reunite you with your pet. 

Why should I microchip my pet?

  • Only true permanent method of pet identification
  • Best chance of your pet returning to you after going missing
  • Quick and painless procedure, similar to vaccination
  • Lasts for the lifetime of your pet

Should I microchip my cat?

Cats are naturally curious and unpredictable. In the event that your cat strays away from the safety of your home a registered microchip is your cat's best chance of a fast return.

What does it cost? 

The average cost to microchip your pet is $50.00. 

Lost Pets

Who to Contact

  • Contact Animal Services to file a lost animal report and to verify whether or not your pet turned up in our care.
  • Provide a description of your pet, including their microchip number if you know it. We also encourage you to submit a photo of your lost pet to assist us in identifying your pet should we locate it. 

Where to Search

  • Search around your home and neigbourhood. Ask your neighbours.
  • Contact local veterinary clinics and local animal shelters within close proximity to the Town (such as Brampton, Erin, Georgetown, Orangeville, Vaughan, etc).
  • Put up posters and flyers in your neighborhood, veterinarian offices, our shelter, and other premises in the community.
  • Post information about your lost pet online through various social media channels available to you.
  • Register your pet with Helping Lost Pets to widen your search.


If your dog is brought to the Animal Shelter or picked up by Animal Services and returned to you, the following fees apply: 

Dog without identification that includes contact information for the owner or identification that is not up to date: $100.00

Dog with valid identification - first redemption: $25.00

Dog with valid identification - each subsequent redemption: $50.00

For each day the dog is impounded, excluding the first day: $20.00

Where your dog has been quarantined at the shelter:

  • First day of quarantine: $59.00
  • For each subsequent day of quarantine: $23.00

Where the dog was retrieved by an animal control officer outside of business hours: $80.00

All fees are subject to HST.

Found Pets

Once Your Pet Has Been Found

  • Contact Animal Services to let us know your pet has been located.
  • Remove all posters you have posted.

If you have found a pet, please contact Animal Services. Staff will review records of lost pets to determine if the pet has been reported missing. Found pets should be delivered to the shelter as soon as possible so that staff can accurately identify the pet, check lost reports and try to contact the owner. Animal Services provides pick-up for stray dogs only. 


For more information regarding lost and found pets, please contact us as follows: 

Monday through Friday (excluding holidays)
9:00 a.m. to 4:30 p.m.
Please note our new phone number (effective January 2, 2019): 905.584.2272 x. 4698.

For after-hours emergencies please call 1.800.563.7881