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Frequently Asked Questions (FAQs)

I have found a dead animal. Who can I call to remove it?

If you have found a dead animal on public property (roadway and boulevards) contact Service Caledon at 905.584.2272 x.7750 or send an email to to request removal. Dead animals found on private property are the responsibility of the home owner. When handling a dead animal it is suggested that you:

  • wear rubber gloves or protective material
  • throw away any used gloves or protective material in the garbage
  • wash your hands thoroughly after handling carcasses
  • disinfect any tool that came into contact with the animal

If you do not want to collect and dispose of the dead animal there are private businesses that can be hired to do this work for you for a fee. Contact your local Pest Control Agency.

Will the Town remove nuisance wildlife from my home or property?

The Town of Caledon removes sick/injured wildlife only. For tips on how to control nuisance wildlife visit Wildlife in the Town.

How do Pet Adoptions Work?

The Caledon Animal Shelter has an adoption application process for all dogs and cats. We require anyone interested in adoption to come in and meet the dog or cat and speak with staff prior to completing an application form. Meet and greets may be done anytime during our adoption hours - no appointments are necessary, however, we highly recommend calling in advance to ensure the animal you are interested in is still available at that time. We do not hold.  

Applications must be submitted in person and will not be accepted by email or fax.

Please be aware that in order to place our animals in the home best suited to them, all applications are subject to review.

Anyone applying to adopt a dog with another dog in the home will also be required to bring their dog in to do an on leash introduction. In order to bring your dog to the shelter for a ‘Meet & Greet’ we will require a copy of your dog’s current vaccination records.

Are Adoption Applications Available Online?

Adoption applications are not available online. We require all potential adopters to meet the animal in person prior to completing an application.

Is the Caledon Animal Shelter considered a ‘No Kill’ Shelter?

The Caledon Animal Shelter does not euthanize animals due to length of stay or space. Animals that are healthy and friendly remain at our facility until they are adopted.

Does the Shelter provide boarding services?

The Caledon Animal Shelter does not offer boarding services to the public. Please consult your local yellow pages or check online for a listing of local boarding facilities.

Does the Shelter offer veterinary services to the public?

The Caledon Shelter does not officer veterinary services to the public. If you are in need of Veterinary services contact your local Veterinary Office to make an appointment.

Can I bottle feed orphaned wildlife?

Did you know that it is illegal to keep wildlife in captivity unless you are operating a licenced rehabilitation centere? If you suspect you have found orphaned wildlife please do not handle the animal or offer it any food or water. Contact a licenced wildlife rehabilitation centre in your area or Animal Services at 905.584.2272 x. 4698.  To view a listing of licenced rehabilitation centres visit

How Old Do I Have To Be to Volunteer?

The Caledon Animal Shelter has a volunteer program for residents as well as for students looking to complete their community service hours. Volunteers must be 18 years or older to apply. For information on our volunteer program Learn more

Does My Dog Require a Municipal Dog Tag?

The Town of Caledon no longer has a Municipal licencing program, however, the by-law does require owners to have valid up-to-date identification such as a personal ID tag or microchip on their dog at all times.

Should I spay/neuter my pet?

Overpopulation is a problem. Every year tens of thousands of dogs and cats end up on the streets, where they can fall victim to neglect and abuse or end up in shelters. Spaying/neutering helps address this problem.
Spaying or neutering also has many benefits for your pet, such as:

  • It lowers the risk of cancer
  • It reduces aggression and the desire to roam, and
  • It increases lifespan 3 to 5 years.

Talk to your vet about the advantages of spaying/neutering your pet and what the process entails.


For more information contact us during the following hours:

Monday through Friday (excluding holidays)
9:00 a.m. to 4:30 p.m.
Please note our new phone number (effective January 2, 2019): 905.584.2272 x. 4698.

For after-hours emergencies please call 1.800.563.7881